You have filled out the Free Consultancy form on our website so that Clinic Mono can serve you properly and plan future procedures. By accepting this Clarification Text, you hereby acknowledge that you have been informed in detail about the matters below and that you understand these matters.
According to the Personal Data Protection Law No.6698 (hereinafter referred to as the “Law No.6698”), LAL YAPI TUR. SEY. ORG. SAN. VE TİC. A.Ş. is the Data Controller because he processes your personal data. According to Article 10 of the Law regulating the Obligation to Inform, data controllers are obliged to inform the real persons whose personal data they process on certain issues.
As you are the person concerned with this awareness, we process your personal data as explained below and within the limits prescribed by the legislation. As a Data Controller, we would like to inform you in accordance with Article 10 of the law titled “Data Controller’s Obligation to Inform”.
- About The Data Controller
As LAL YAPI TUR. SEY. ORG. SAN. VE TİC. A.Ş. (hereinafter referred to as “DATA CONTROLLER”) in accordance with Law No.6698,; We may process your personal data as Data Controller, record it, store it, classify it, update it, and disclose it to third parties at home or abroad, where permitted by legislation and / or limited to the purpose for which they are processed, in accordance with the law and the rules of integrity and as long as necessary for the purposes we foresee, which we have stated below, within the scope of our purposes explained below.
- Your Processed Personal Data, Legal Reasons and Processing Purposes
Your personal data subject to processing;
- Name, surname,
- Phone number,
- Field of medicine for which consultation is requested
Your collected personal data are stipulated by Law No. 6698 and GDPR, a) Compliance with the law and the rules of honesty, b) Being accurate and up-to-date when necessary c) Being processed for specific, clear and legitimate purposes, d) Being linked, limited and proportionate to the purpose for which they are processed, e) In accordance with the basic principles of preservation for the period required by the relevant legislation or for the purpose for which they are processed; Law No. 6698;
Article 5/1 within this framework “Obtaining the explicit consent” of the Data Subject
Article 5/2 (a) “It is expressly permitted by any law”
Article 5/2 (c) “It is necessary to process the personal data of parties of a contract, provided that the processing is directly related to the execution or performance of the contract”
Article 5/2 (ç) “It is necessary for compliance with a legal obligation which the controller is subject to
Article 5/2 (e) “Data processing is mandatory for the establishment, exercise or protection of a right”
Article 5/2 (f) “It is necessary for the legitimate interests of the data controller, provided that the fundamental rights and freedoms of the data subject are not harmed” it will be processed for the following purposes:
Similarly, your collected personal data are stipulated by Law No. 6698 and GDPR within the framework of:
Article 6/2 (a) “Obtaining the explicit consent” of the Data Subject,
Article 6/2 (b) “It is expressly permitted by any law,”
Article 6/2 (d) “It is necessary for the establishment, exercise, or protection of a right,”
Article 6/2 (e) “It is necessary for the purposes of public health protection, preventive medicine, medical diagnosis, treatment, and care services, or the planning, management, and financing of health services, by persons or authorized institutions and organizations obligated to maintain confidentiality,”
and it will be processed for the following purposes:
Fulfillment of the purpose required for the execution of the customer contract, especially;
- Fulfillment of our obligations within the scope of the contract that may be established with the patient candidate in the future ,
- Carrying out the necessary work by our business departments to benefit the data subject from the products and services offered and carrying out the relevant business processes,
- Planning and execution of the activities required for the promotion and recommending of the products and services offered to the data subject by customizing them according to the likes, usage habits and needs of the data subject, sending commercial messages,
- Carrying out the necessary work by our relevant business units for the realization of the commercial activities that are being carried out and carrying out the related business processes,
- Establishing contractual processes such as service and after-service support, execution and follow-up of all necessary transactions, execution of contract processes, planning and execution of operational processes,
- The operation and follow-up of all kinds of processes in order to fulfill the obligations regarding after-service support and to carry out an effective service process,
- Conducting accounting and financial transactions, including service-related invoicing activities, performing risk management,
- To be able to perform evaluation, analysis and risk management studies regarding customers within legal limits,
- Conducting customer relations and monitoring corporate governance activities,
- Improving and developing the services offered, determining and implementing commercial and business strategies,
- Maintaining business and operations, carrying out activities and procedures,
- Managing risk, ensuring business continuity, following up contract processes or legal requests,
- Ensuring the legal and commercial security of people who are in business relations with the products and services offered,
- Planning and monitoring the work carried out with authorized dealers / service / manufacturers, business partners, dealers or suppliers,
- Follow-up and execution of legal processes and communication processes with official institutions,
- Resolving legal disputes that may arise in the future
- Protection of public health, preventive medicine, medical diagnosis, esthetics, treatment and care services,
- Sharing the requested information with the Ministry of Health and other public institutions and organizations in accordance with the relevant legislation,
- Fulfillment of legal and regulatory requirements,
- Financing of health services, payment of the expenses of examination, diagnosis and treatment, sharing
the requested information with private insurance companies within the scope of Eligibility Verification
- To be informed about your possible appointment through the Call Center and Digital Channels,
- Confirmation of your identity by Patient Services, Healthcare Professionals and Call Center departments,
- Planning and managing the internal workings of the doctor’s office, clinic and hospital,
- Billing for our services by the Patient Services, Financial Affairs and Marketing departments
- Responding to all my questions and complaints by the Call Center departments regarding the healthservices to be given to me
- Providing marketing, promotion, participation in campaigns and campaign information by Call Centerdepartments, designing and communicating special content, tangible and intangible benefits on web andmobile channels,
- Informing the public through social media and other communication tools,
Transfer of Your Personal Data
Your personal data can be transferred to public institutions (such as ministries and Presidency boards) within the scope of the purpose and limitations stipulated by the law, if requested in cases clearly stated in the laws.
Your personal data can be transferred to;
- Authorized official institutions and organizations and legally authorized private persons in order to fulfill the legal obligation,
- To the relevant judicial authorities, authorized lawyers in order to ensure the conduct or follow-up of judicial proceedings,
iii. Professional consultants, accountants and auditors from whom the data controller receives services for the development of business processes, identification and marketing activities, risk management, fulfillment of contractual obligations,
- Private and public institutions and physicians with whom the data controller has a commercial, administrative or contractual relationship within the scope of performance of contractual obligations, establishment of rights, fulfillment of legal obligations and legitimate interest,
- Laboratories, medical centers, ambulances, medical devices and health service providers located in Turkey or abroad that we cooperate with as data controller for medical diagnosis and treatment,
- Relevant Health institutions,
vii. The legal representatives you have authorized,
viii. Third parties from whom you receive advice and services, including lawyers and physicians we work with,
- Regulatory and supervisory bodies and government authorities,
Methods of Obtaining Personal Data
Although the methods of collecting personal data may vary depending on the service provided by DATA CONTROLLER and the commercial activities of DATA CONTROLLER, your personal data will be collected through the form you have filled out.
Your Rights as a Data Subject listed in Article 11 of Law No. 6698 and GDPR
The rights of real persons, whose personal data are processed in accordance with Article 11 of Law No. 6698 are as follows;
- Learning whether personal data is processed,
- If personal data has been processed, to request information regarding this,
- Learning the purpose of processing personal data and whether they are used appropriately for theirpurpose,
- To learn whether personal data are transferred domestically or abroad, and to know the third parties towhom it is transferred,
- To request correction of personal data in case of incomplete or incorrect processing and to requestnotification to be made about the correction to third parties to whom personal data have beentransferred,
- Although it has been processed in accordance with the provisions of Law No. 6698 and other relevantlaws, to request the deletion or destruction of personal data in the event that the reasons requiring itsprocessing disappear, and to request notification to be made within this scope to third parties to whompersonal data have been transferred,
- Object to the occurrence of a result that is disadvantageous of analyzing the processed data exclusivelythrough automated systems,
- To request the compensation of the damage due to unlawful processing of personal data
You can transmit your application for your rights listed above, with your request which contains the necessary information identifying your identity and your explanations about your right to use the rights specified in Article 11 of Law No.6698 with following methods: You can fill in the Data Subject Application Form at www.clinicmono.com and send a signed copy of the form to Adalet Mah. Manas Bulv. Folkart Towers A Kule K:20 D:2009, Bayraklı/Izmir, by hand with documents identifying you, you can send it via notary or other methods specified in the Law No. 6698. Or you can send the relevant form with secure electronic signature to [email protected]
Depending on the nature of the request, the request will be concluded free of charge as soon as possible, within thirty (30) days at the latest. However, if the transaction requires an additional cost, we will charge the fee in the tariff determined by the Board of Protection of Personal Data.
Applications can be made in English or Turkish. In the application there must be name, surname and signature if the application is written, Turkey Republic ID number for Turkey citizens, on the other hand, nationality, passport number / identity number, place of residence or workplace address for notification, e-mail address, telephone or fax number and subject of request for foreigners.
In the application containing the explanations about the right that the relevant person has and that he / she will make in order to exercise the above-mentioned rights and that he / she has requested to use; the requested matter should be clear and understandable, the requested subject must be related to the person. If he / she is acting on behalf of someone else, he / she must be specially authorized in this regard and must document his / her authority, identification and address information and documents proving identity must be attached to theapplication.
We declare in the capacity of “Data Controller” within the scope of Law No. 6698 and GDPR.
Regards,
LAL YAPI TUR. SEY. ORG. SAN. VE TİC. A.Ş.
Adress: Adalet Mah. Manas Bulv. Folkart Towers A Kule K:20 D:2009, Bayraklı/Izmir
Phone: +90 549 675 10 17
E-Mail: [email protected]